Game Rules

I. Common topics

The Company's Terms and Conditions are located in the company's site. To see them click here.

1. Registrations

The game "Khan Wars" at its current form is a free web-based game. The registration is completely free and the only condition for the players is to agree with the rules.

2. Accounts

Every person has the right to have only 1 account in one playing World.

3. Game, forum

The KhanWars Feedback (at the bottom of each page of the game) and the forum with a web address http://forum.khanwars.com/ are the official bodies of the game “Khanwars”. All assaults in them are considered breaking the current rules and can lead to punishments in the forum and in the game.

ІІ. Restrictions and Punishments

1. Multiaccounting

1.1. Multiaccounting happens when one user makes more than one registration. This is strongly forbidden and will be punished without warning - the punishment is deleting all of the user’s accounts. The punishment applies for all accounts no matter if they are with 0 points or are developed.

1.2. Players that use the same computer/IP address must inform an administrator right after their registration through support.hanovete.com or the game’s forum. Player that haven’t informed the administration that they will play from ONE computer/IP address will be considered in violation of the rules and will be punished. When playing from one computer/IP address the players don’t have the rights to:

To send resources to other accounts from the same computer.
To help in any way the other accounts from the same computer.
To participate in mutual actions with other accounts from the same computer against a third party.
To log on to more than one account at a time from the same computer.
To send any kind of marches between them (except for espionage and patrol)*.

*Exceptions are made if the march never reaches the target (gets called back before they get to their destination).

1.3. These actions between 2 or more accounts are also considered multiaccounting:

Sending resources to a castle, from where it can be taken with one or more attacks;
Constant attacks with a smaller army with the objective of creating field for Gathering by the attacked castle.
Creating additional accounts to spy with the objective to save the main account from training quickwalkers.
Taking resources through multiple accounts with the objective to finally get them to the main one.

These are just a few examples of what is considered multiaccounting.

2. Babysitting

Babysitting is entering in an account from another IP from another person that has an account or one that doesn’t, no matter the duration and reasons for it. EVERY login and EVERY IP, session and information from the browser are to be taped (which isn’t in violation of the law). According to these rules babysitting is forbidden and will be punished in the following ways:

2.1. At the first assault the users’ accounts will be blocked for 48 hours without being available for attacks. During this time they are obligated to contact the administration and explain their actions.

2.2. At a second assault the users’ accounts will be blocked for 5 days and will be available for attacks.

2.3. At a third assault the users’ accounts will be blocked permanently and will be available for attacks.

2.4. When accounts are traded/given the new owner is obligated to change the user-name of the account and is recommended that the e-mail is changed too. The player that gets the account is obligated to find a new owner for his old one or to go out in vacation mode until the account has been deleted for inactivity. Every entering in the old account by the user after he has taken over a new one is considered multiaccounting and will be punished. The users that take part in this type of exchanges are responsible for their own actions and the administration is not obligated to resolve the problems that could appear later.

2.5. Selling accounts is forbidden in the game. The exchange of the coins for resources is also forbidden.

3. Bugs and breaches of the system.

Bug is considered a weakness or mistake in the game’s script that allows a player to improve his conditions in a forbidden by the game’s rules way and/or in a way that troubles the game’s servers or staff and/or the software to do what it is supposed to.

3.1. If a player find a bug in the game he is obligated to inform the administration of it. The user is to be punished if he doesn’t inform the administration and uses the bug.

3.2. If the player uses a reported but not fixed bug, his army is to be reduced by half.

3.3. If a player finds a way to breach the systems defences and to intentionally cause problems with the work of the system, his account will be deleted.

The administration keeps its right to claim damages, according to the caused damage and the administration expenses.

4. Online hours and how are they calculated.

According to the rules of the game, each player can play up to 20 hours per 24-hour day.

Because of that in the "Castle" section under your Castle view you can find a counter showing your play time for the day.

The time is recorded once an hour (at 12:50, 13:50, 14:50 and so on). The game calculates your inactivity by minutes, and your presence by hours. This means that it doesn't matter if you played a whole hour between 12:50 and 13:50, or you have just logged in once through this period - in both cases your playtime will be recorded as one hour.

Our advice is when you see "Online: 19 hours" in the "Castle" menu, to stop playing immediately for at least 4 hours. Actually, when you see this sign, you have very little time to stop your game and have a break. If the sign says "Online: 20 hours", this means that you have already broken the game rules and you will be punished.

Punishment

Maximum play hours for one 24-hour-day is 20. On the 18th and 19th hours you wil receive a personal message with warning that you are close to the maximum playtime. After reaching the 20th hour, the account is being locked and for the next 6 hours you remain punished with allowed attacks to you.

5. Bots

Bots are considered (automatic) scripts in all forms that simulate activity in an account (except for the automatized scripts in the game). Using bots in any way is strongly forbidden and will be punished in the following ways: when there is proof that a user uses a bot, the user’s right to enter his account is permanently annulled until the end of the round. The game’s staff is obligated to keep track of the accounts’ activity.

6. Blackmail and insults

All kinds of blackmail, insults or threats (physical, not virtual), that are send to players can lead to the temporary or permanent blocking of the account of the player that sent them. The administration can also decide to ban the user from the forum.

6.1. At the first assault the user’s account will be blocked for 5 to 24 hours without being available for attacks.

6.2. At he second assault the user’s account will be blocked for 5 days without being available for attacks.

6.3. At a third assault the users’ accounts will be blocked permanently and will be available for attacks.

The administration keeps its right to not follow the order of the punishment and if the assaults are severe to directly pass to worse punishments.

7. Punishments

Except for the assaults in points 1 to 6 of the current rules the following actions are also punished:

7.1. Trying to put a member of the game’s staff under pressure with the objective of getting privileges in the game.

7.2. Trying in any way to get confidential information of another player, like his/her password or different kinds of codes that are supposed to be inaccessible. Publication of battle or espionage reports without the agreement of both sides is also punished.

7.3. Not following the rules about playing from 1 computer/using IP covering software, public proxy servers and etc.

7.4. Uncensored and insulting nicknames.

7.5. Uncensored and insulting nicknames and avatars in the forum.

7.6. Insults or threats to the game’s staff or other players, no matter the time, place and way. The game’s staff keeps the right to act in its own way without explaining to any 3rd person.

7.7. Insults or threats to an user from a member of the staff. The punishments are valid for every single player, no matter what his contributing status is.

7.8. Posting hidden links.

The game’s staff keeps the right to apply the following punishments without informing the player about that.

The punishments are:

Temporary disability of posting messages in the game’s forum
Permanent disability of posting messages in the game’s forum
Temporary ban from the game’s forum
Permanent ban from the game’s forum
Temporary disability of posting messages in the game
Permanent disability of posting messages in the game
Temporary ban from the game without the account’s castle(s) being available for attacks
Temporary ban from the game with the account’s castle(s) being available for attacks
Permanent ban from the game with the account’s castle(s) being available for attacks
Deletion of the user’s account
If proof of multiaccounting/ babysitting is found - deactivating all accounts included in the violation
Ban from the machines in relation with the game.

"Proof" in this context means that the staff unanimously considers it a violation. The staff is not obligated to give explanations about their decision.

Remark: questions about blocked accounts or banned access , are to be sent to support.hanovete.com or to be posted in the game’s forum. Insulting language or multiple requests for comments after one has already been received will not be tolerated.

8. Advertising

All kinds of unauthorized adverts and abusive contents are forbidden (in clan information, castles or nicknames), no matter if they are in text form or in form of a banner, link, image, avatar, etc.

9. Battles and Transport marches, purposed to artificially raise players experience.

Battles and Transport marches, purposed to artificially raise players experience (such battles and marches are analyzed by administrators or programmers) will result in a ban no matter of the reasons. Players will be punished without a warning and with forbidden attacks against them.

10. Resource injection and lending

10.1. A resource injection to a certain player is considered a violation. Conditions needed for a players action’s to be considered a resource injection:

10.1.1. Sending resources to a player, outside the Clan, without getting anything in return.
Every player is allowed to send resources to a player, outside the Clan, without getting anything in return, up to 3 times over a 7 day period. Sending more marches is considered a resource injection and anyone doing it will be punished until the end of the round.
Every player is allowed to receive resources from a player, outside the Clan, without giving anything in return, up to 6 times over a 7 day period. Receiving more marches is considered a resource injection and anyone doing it will be punished until the end of the round.

10.1.2. Sending resources to a player, inside the Clan, without getting anything in return.
Every player is allowed to send resources to a player, inside the Clan, without getting anything in return, up to 10 times over a 7 day period. Sending more marches is considered a resource injection and anyone doing it will be punished until the end of the round.
Every player is allowed to receive resources from a player, inside the Clan, without giving anything in return, up to 20 times over a 7 day period. Receiving more marches is considered a resource injection and anyone doing it will be punished until the end of the round.

10.2. Each player is allowed to send an unlimited amount of resources to other players as long as the resources are returned in a 7 day period. If the resources aren’t returned in a matter of 7 days this is considered resource injecting and the players will be punished until the end of the round.

Remark: Sending an attack to a low activity player inside the clan, with the purpose of stealing their resources is considered a transportation march and counts, regarding the limitations.

11. Chargeback

Chargeback is the action of requesting the funds back after purchasing an in-game service. Chargeback is strictly prohibited. The penalty for chargeback is blocking account without any warning.

12. Unmentioned cases

The game administrators are allowed to punish players, in cases that are not mentioned here, as long as the administrator decides that the player’s actions are breaking the rules of fair-play and are giving the player an unfair advantage over other players.

ІІІ. Reporting

1. Player reporting

Player reporting of any kind of violation is done in the game’s forum or on the following address:
http://xs-software.com/contacts.php.

If a report is proved fake, made with the objective of punishing an enemy, the player that has posted the report is to be punished.

2. Reporting of staff members

If (a) player(s) has doubts about the work of a staff member, he(they) can request a thorough check on the member. Such a request is to be posted publicly in the game’s forum. If proved guilty the staff member is to be punished by blocking all kinds of access to the game and by removing him/her from the game’s staff.

*Reports will be taken into consideration only if written in an educated manner.

ІV. Addition

1. Checking of administration decisions

The actions of a moderator can be canceled only by the same moderator or by an administrator.

2. Compensations

2.1. If a player is a victim of a game or staff error, he is to receive compensation.

2.2. If a player tries to ignore a moderators decision by asking another moderator, the player is removed from the game. An exception is made if the player contacts an administrator.

3. Objections

Every unexplained objection of the game’s rules can lead to one of the upper punishments or a ban from the game. Depending on the level of violation the punishment can spread not only to the game “Khanwars” but to other services, including the game forum. The Khanwars’s staff agrees to judge these types of action in the best way.

4. Undescribed cases

The game’s administrators keep the right to punish at their discretion in case a player has violated the rules or the fair game play, in a way that hasn’t been described in them.

V. Contributions

Contributing to the company XsSoft Ltd., no matter if it is made through an SMS or in any other way, is in no way to be given back or compensated. When an account is punished for not following the current rules, the game’s staff is not obligated to move the coins from that account to a new one or to compensate the player in anyway.

Virtual currency and services
Transfers of purchased virtual currency (coins, stars, etc.) or virtual services (VIP membership, Hire population, etc.) form one game world to another, from one game version (country) to another, from one account to another in the same game world or between different XS-Software games is not allowed. Any such requests will be denied.

An account that has contributed to the game is a “donor”. That is a completely volunteer act and does not obligate the staff in any way. Every contribution gives the account an amount of coins, that allow the player to use additional options for a period of time. The “donor status” doesn’t in any way give an advantage to the player against the other players and also doesn’t give them the right to request compensations in any kind after the staff has punished them for a proved violation of the rules.

VI. The game Team (staff)

It is FORBIDDEN for any of the game’s staff to play the game itself, no matter the nickname. It is FORBIDDEN for the game’s staff to enter users’ accounts. The only exception is if the member of the staff has control only in the forum. The staff:

is not responsible for any damages (no matter if connected with the game in any way) to the user as a result for his participating in the game.
is not responsible for any problems with the machines that support the game or the game itself.
keeps the right to compensate the players that have suffered from actions of the staff.
keeps the right to make corrections in the game and all its aspects without warning.
keeps the right to change these rules with previously warning the player with a message in the game or in the forum.
keeps the right to block the access to the game when necessary. That goes for the planned support checks as well as for the accidents.

VII. Contacts

The only official form to contact the game’s staff is the Feedback link at the bottom of each page of KhanWars. You can also use the game’s forum http://forum.khanwars.com/, but the staff is not obligated to assure you with its presence or to answer your question.

VIII. Forum

Common situations:

The forum is official for the game “Khanwars”.

No one is obligated to express their opinion to any conversation topic, including moderators and administrators. The participation in the game’s forum is completely voluntary and no user is obligated to do what another one has requested. The information in “Khanwars” is given, not required.

1. Posting a new topic

1.1. The title of the new topic should be as describing as possible and in reference with the part of the forum where it is posted. “Describing” means more of the key words, not whole sentences.

1.2. Doubled topic: When an user is about to post a new topic he is obligated to look in “search” to check if there wasn’t already the same or at least a similar topic. “Crossposting” (posting the same or similar topic as an old one) is punished according to point 7.

1.3. Topicality: When a new topic is posted the user that posts it is obligated to see if the topic of the whole forum part is connected to the particular topic he wants to post. In every topical section of the forum there could be particular restrictions ( exposed in a topic on the top of the section that is usually nominated “Important topic”).

1.4. Topic author: every user that creates a new topic becomes its author. The author is obligated to define the margins in which the discussion will be held in the first post in the topic. It could be a simple question, a phrase that defines the main problems of the topic, etc. An author can contact the forum’s staff through a personal message (or by clicking the button “report”) and to request the removal or change of a posted answer in his topic on the basis that it is not connected with the topic. The staff will see if the request is objective and do what they find best.

2. Posting an answer

Before posting a new answer you are obligated to check if it is in reference with the topic. Bending the topic will not only be punished by deletion but will also deny your access to the forum.

3. Language and manners

The discussions ought to be held in an orderly and respectful manner. Arguing in a rude manner is forbidden and will be severely punished. Unethical, rude and ironic attitude will not be tolerated, will be deleted and sanctions will be applied. Sexist and/or racist posts are completely forbidden. The user oughtn’t repeat a previous opinion because that would be considered flooding and an attempt to silence the discussion by screaming. This is also to be punished. The overuse of emote icons, pictures, colouring, bolds and increasing the size of letters will not be tolerated.

4. Advert

It is drastically forbidden to post insulting comments about and object/subject/group, an intentional advertising of a product/service, searches for help in exchange for money or searching/offering/distribution of illegal information about a group/company/person.

5. Images

5.1. Solecism/erotic/violence/racism- images with these notions are forbidden.

5.2. Avatar/ Mood - to be in reference with point 5.1. and not more than 120 pixels of height. The mood has to be orderly and not violate the rules by bolds or colouring.

6. The actions of the staff when a forum rule has been violated:

Every violator of the rules can be sanctioned by deletion or change of a topic, a post or a part of a post, without warning. Violators will be sent a personal message from the staff which will automatically increase their warn level (warn %) and then will be denied their users rights for a period of time or will be dealt with in another manner based on the decision of the forum’s staff and administration.

Every user becomes obligated to follow the rules with his registration. Of course the forum is voluntary so the forum’s staff considers that any user that has a registration is familiar with the rules and self-obligates himself to follow them. 7.Information about the restrictions caused by violating the forum’s rules. Every user that has been sanctioned has the right to contact a member of the staff (through a personal message) and find out why he is punished. The staff is not obligated to explain its actions and motives - this is possible only voluntarily.

7. Section proposals

Before you make a new proposal check if it has not already been made. Just as in the other sections here describing titles are required. The better style your proposal has, the better the chance for it to be paid attention. The proposal should be accompanied with a questionnaire with correct and simple possible answers. If the other players answer negatively to your proposal then it will automatically be refused. If it is approved by the players then the game’s staff will comment on it and it could appear in the next restart. If your proposal is approved by the player it will 100% appear in the next restart. If any proposals don’t follow the rules then they will be blocked and deleted.

IX. Users

By registering an account Users state that they have read these rules and agree with its content, agree to follow the rules and to take the punishments if the staff decides they are necessary. They obligate themselves to regularly check for changes in the rules. Not being aware of the rules doesn’t excuse those who have broken them. The users take responsibility for their personal information and are not to present it to any members of the staff – current or previous. If such has been presented the game’s staff is not responsible.

The rights of the game belong to XsSoft Ltd. (http://xs-software.com/)

The right of this text belongs to XsSoft Ltd. and its reproduction is forbidden without our written agreement.